Shipping Policy

🚚 Shipping Policy

At Jawahara, we aim to deliver your orders quickly and securely across Saudi Arabia.

1. Processing Time

  • All orders are processed within 24–48 hours of confirmation.

  • Custom name necklaces may take additional time to craft.

2. Delivery Time & Service

  • Standard delivery time is 5 to 6 working days.

  • All orders are shipped via trusted courier services.

  • You will receive tracking details via WhatsApp or email once shipped.

3. Shipping Charges

  • FREE Shipping on all orders across Saudi Arabia.

  • No hidden costs or additional delivery charges.

4. Delivery Area

  • We currently ship within Saudi Arabia only.

  • For special delivery requests, please contact us before placing your order.

5. Delays

  • We are not responsible for delays caused by weather, holidays, or courier issues.

  • If your order is delayed beyond 7 days, please contact us for assistance.

6. Damaged or Lost Items

  • If your item is damaged during shipping, contact us immediately with photos.

  • We will arrange a replacement or refund as per our Return Policy.

7. Contact Us

📧 Email: jawhara.jewels.ksa@gmail.com
📱 WhatsApp: +971527971498