Terms of Service

📜 Terms of Service

Welcome to Jawahara. By using our website and placing an order, you agree to the following terms and conditions:

1. General

  • These Terms apply to all visitors and customers of our website.

  • We reserve the right to update or change these Terms anytime without prior notice.

2. Products & Pricing

  • All products are clearly described, and we ensure quality as shown.

  • Prices are listed in SAR (Saudi Riyal) and may be updated without notice.

  • 24K gold-plated items are covered with lifetime color warranty.

3. Orders & Payments

  • Orders are confirmed only after full payment.

  • We accept secure online payments through Shopify-approved gateways.

  • Once your order is placed, you will receive a confirmation email or WhatsApp message.

4. Delivery

  • Orders are processed and delivered within 5–6 working days.

  • Free delivery is available on all products across Saudi Arabia.

  • We are not responsible for delays caused by courier services.

5. Returns & Refunds

  • Please refer to our Return & Refund Policy page for detailed information.

  • Customized items (like name necklaces) are not eligible for return unless damaged.

6. Intellectual Property

  • All designs, logos, and content on this website are the property of Jawahara.

  • You may not copy, reproduce, or use any content without permission.

7. Contact Us

For any inquiries, please contact:
📧 Email: jawhara.jewels.ksa@gmail.com
📱 WhatsApp: +971527971498